Madly Audacious Concepts Inc. d/b/a MACO® offers warranties directly to its customers for MACO™ products. For products by other manufacturers that we carry (e.g., VIABLUE™), warranty is as per the brand’s stipulation. Where applicable, MACO® will provide a link to the manufacturers’ websites in order for customers to sign up for the respective brand’s warranty program. The following warranty applies to MACO®:

MACO™ speakers are built to exacting designs and quality tested every step of the way. They are constructed of high-quality materials engineered for long life and high-performance sound.

New speakers purchased from this website or authorized retailers are covered under a MACO® warranty providing for repair or replacement of the affected component for a period of 5 years. Open box and/or Demo/Show Model products are covered for a period of one year, during which time they would be eligible for repair or replacement. Normal wear and tear is excluded.

Shipping costs in the event of the replacement of a product under warranty are excluded. This warranty only applies to the original purchaser; it is not transferable. To take full advantage of your MACO® Warranty, and to avoid any confusion in the future, it is best to create a customer profile on the MACO® website and to retain your original purchase receipt. To exercise your warranty rights, contact MACO® to describe the issues and a MACO® representative will assist you. Photos of the product should be included to document its condition prior to shipping.

Important: The warranty will be voided if the crossover is opened or taken apart. Modifications or alterations that deviate from the intended design, which are essential to maintaining the product’s integrity and performance, including the removal of the structural rings on the MACARIAS, will also void the warranty. Tampering with or altering the product in any way that compromises its design may result in damage or failure, and will void the warranty.

If you are unsure about these terms or about the warranty of any MACO™ component, please consult your authorized dealer or contact MACO® directly.